Case Study

Frankie's Wine Bar

Frankie's Wine Bar is a bar for over-21s in Hornchurch. They wanted to increase footfall and promote events throughout the year, so Rise By Digital was tasked to manage their social media.

Client

Frankie's Wine Bar

Industry

Fine Wine

Services

Social Media

The brief

About Frankie's Wine Bar

With the world of marketing swiftly moving over to the world of social media-focused customer service and a new way to provide engaging and interactive content for customers, Frankies Wine Bar approached Rise By Digital seeking a new strategy to reach their potential and long-standing customers. Our team at Rise By Digital was tasked with creating and publishing organic social media content across Facebook, Instagram, and Google My Business.

The Challenge

Increase engagement across social media channels: Facebook, Instagram, and Google My Business.
Maintain consistent posting to reach both new and long-standing customers.
Provide prompt comment management to ensure positive customer interaction.
Optimise social media profiles to perform effectively and stay aligned with target audience expectations.

Our Solution

Developed and published organic social media content tailored to a local audience.
Managed comments and interactions to ensure timely, friendly, and engaging responses.
Created a consistent posting schedule to maintain visibility and reliability across platforms.
Performed continuous profile optimisation to improve reach, engagement, and overall performance.
Produced monthly analytical reports to track performance metrics and guide future strategy.

Results & Impact